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Delivery

We deliver across Kuwait with Riders. Delivery is . The delivery price is Riders' price for your area, shown at checkout before you pay. Al Timsah is not responsible for delays caused by the courier or events outside our control.

Returns

You can return or exchange a piece within 7 days of receiving your order, as long as it is unworn, unused and in its original condition. Worn or used items cannot be returned. If a piece arrives damaged or is not what you ordered, message us on WhatsApp and we replace it. The delivery price is not refunded unless the mistake is ours.

To start a return, message us on WhatsApp with your order number and we tell you how to send it back.

Questions